Great question! The answer can vary from professional to professional. Some postpartum caregivers provide basic practical daytime care, while others focus on overnight support. I specialize in holistic postpartum caregiving: healing meals, bodywork, bellybinding, and MotherCare. Basically, I "mother the mother" so she can focus on caring for her baby! For a more detailed description of what an average session could look like with Upon Arrival's style of support, please refer to this blog post: https://www.uponarrivaldoula.com/post/day-in-the-life-of-a-postpartum-doula

My working windows are typically non-holiday M-F, 9am-3pm (with some occasional exceptions made). Currently, I personally do not offer birth, overnight, or weekend doula support. However, if you are interested in these services or in adding any of them to your Upon Arrival package, please still inquire - I have arrangements with other wonderful, personally-vetted doulas in the area with whom I work to provide this important support and would be more than happy to connect you!

I will travel within a 40-45min radius from Kingston, MA. Typically this includes Plymouth county, and some neighboring parts of Barnstable, Norfolk, and Bristol county. If you are seeking service in a town outside of my service area, please still inquire - I sometimes make exceptions depending on my schedule and where you are located, and if I cannot travel, I work with many other personally-vetted doulas all over MA and RI with whom I routinely connect clients so everyone can get the care they are seeking with minimal search.

Upon Arrival has two main forms of support packages available: service-only ("Build Your Own") or bundled ("Premiere Packages"). The main difference between these two options is that the BYOP options typically include just the services requested, while Premiere Packages include both the services as well as flexible time built into each session for rest, practical home care, errands, etc. Please visit the Plans & Pricing page for more information.

Yes! Upon Arrival currently accepts MassHealth, Carrot, and Maven insurance for daytime support. Please inquire for more information.

Families living in Plymouth, MA who have a baby under 1 year old are eligible for up to three 3hr postpartum support sessions at no cost to them through a grant provided by Plymouth Public Schools and Plymouth Family Network. Please visit https://www.uponarrivaldoula.com/grant for more information.

Yes! Upon Arrival offers gift certificates of any denomination for any service. You may gift anything from a few hours of meal prep or a bodywork session to a whole Premiere Service Package - certificates are completely flexible and make a great shower gift!

Yes! Many people think of adding baby things to registries, but tend to forget that services and support are also a great baby gift request to add! Upon Arrival services can be added to traditional registries in the form of gift certificates, cash funds, or by creating a free service-based baby registry here: https://behervillage.com/partners/uponarrival

I typically work with families through the first 6-8 weeks postpartum (also known as the "Postpartum Window" or the "4th Trimester"). People usually contact me when they are about halfway through their pregnancy (which I recommend so they can secure care before my availability fills up around their due date window), but I've had clients reach out to set up services anywhere from their trying-to-conceive phase through a few months postpartum! Please inquire anytime - there's no wrong time to arrange care for yourself or a loved one.

I update my availability regularly! Please visit https://www.uponarrivaldoula.com/availability for my current openings.

Yes! I often have clients who like to supplement their family's care with Upon Arrival's - for example, their mother is staying for the first month postpartum but they need someone to step in when she goes home - and others who need someone to come in when their spouse goes back to work. I will do my best to work with you on whatever care schedule you may need to create your own Peaceful Postpartum.

Everyone deserves a peaceful postpartum! Upon Arrival offers several affordability options to help everyone access the care they need: Payment plans and need-based discount coupons are available - please contact me to arrange affordability or to purchase a coupon to donate to a future family in need. Upon Arrival's services are currently eligible for MassHealth, Maven, and Carrot insurance coverage. Plymouth families may be eligible for grant-funded postpartum care at no cost to them - please click here for more information. Don't forget that you can add postpartum care to your baby registry (either traditionally, or by registering with BeHerVillage.com). Gift certificates available - makes a wonderful unique baby shower gift!

Yes! Personal Chef services can be gifted or arranged for any family, regardless of whether or not they are postpartum. Please inquire for private hourly rates or to arrange cooking support - I'd love to come cook for you!

Filling out the contact form at the bottom of my homepage, filling out the "Build Your Own Package" form on the Plans & Pricing page, or emailing me at andrea.uponarrivaldoula@gmail.com are the best ways to reach me. Looking forward to hearing from you!